Frequently Asked Questions
Please find below answers to our frequently asked questions.
Are there any set up fees for printing or embroidery?
Set up fees depend on the complexity of the logo. Most logo’s cost approx. £25.00 + VAT to digitize however the costs can range from £10.00 to £100.00 depending on the complexity of the design. Once the design is set up there is no additional digitizing cost for subsequent orders.
Will I get to approve my design?
Yes, we won’t embroider anything until we have your approval.
We test sample every design we produce. We will also email an image to you for your approval, or if you prefer we will produce a sample on a swatch of fabric.
How long will my order take?
Delivery of printed or embroidered garments is 7/10 days from approval or artwork.
If you need your order in a hurry please let us know. We will always try and meet your deadlines.
Is there a minimum order?
No, there is no minimum order.
Can you provide garments too?
Yes, we are able to source a wide range of garments, including polo shirts, t-shirts, football kits, hoodies. Just let us know what you are looking for and we will send through a quote.
Can we have more than one logo on our garments?
Yes, we can embroider or print in multiple locations on each garment.
How do we send our artwork?
Artwork can be sent in any format including, jpg, pdf, gif, word document.
We can also copy your logo from a letterhead or compliments slip, or even an old garment.
Do you charge for delivery?
Many of our local customers based in West Yorkshire like to collect in person.
We use Interlink Express for all other deliveries.
Carriage is charged at £8.95 + VAT per order.
Delivery to the Highlands, Off Shore Islands, and Ireland will incur additional carriage costs.
For any other questions please phone or email us.